Contact Us
We're here to light up your shopping experience! Reach out through your preferred channel:
🕒 Live Support Hours
Monday-Friday: 9 AM - 6 PM (GMT+8)
Saturday: 10 AM - 4 PM
24/7 automated order tracking available
📬 Preferred Contact Methods
1️⃣ Instant Chat Assistance
[Chat Now Button]
Get real-time help with:
• Order modifications
• Product inquiries
• Size recommendations
Average wait time: 2 minutes
2️⃣ Email Support
✉️ General Inquiries: service@ruizhu.shop
📦 Order Support: service@ruizhu.shop
🤝 Wholesale Requests: service@ruizhu.shop
Response within 4 business hours
3️⃣ Social Connect
📱 DM us on [Instagram/Facebook icon] @yourstorehandle
💬 WeChat: YourStoreCS
Response within 12 hours
Before Contacting
🔍 Check our [FAQ Center] for instant answers about:
✓ Order tracking
✓ Size charts
✓ Return process
✓ Payment methods